Fit between individuals, tasks, technology, and environment (FITTE) framework

A proposed extension of FITT to evaluate and optimise health information technology use

Mirela Prgomet*, Andrew Georgiou, Joanne Callen, Johanna Westbrook

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

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Abstract

Evaluating and optimising 'fit' between technology and clinical work is critical to ensure the intended benefits of technology implementations are achieved. Using a mixed method approach (structured observation, interviews, field notes) we collected data regarding users, tasks, technology, and factors impeding technology use from a sample of 38 clinicians on two wards at an Australian hospital. We used the FITT framework to assess the relationships between users, tasks, and technology. Our findings showed that even when adequate fit between users, tasks, and technology was attained additional factors related to the environment (including the temporal rhythms of a ward, infection control rooms, or space limitations) ultimately affected technology use. Thus, we propose the fit between individuals, task, technology and environment (FITTE) framework as a means to evaluate and optimise technology use by explicating the relationships between users, tasks, technology, and the environment in which they operate.

Original languageEnglish
Title of host publicationMEDINFO 2019
Subtitle of host publicationHealth and Wellbeing e-Networks for All - Proceedings of the 17th World Congress on Medical and Health Informatics
EditorsLucila Ohno-Machado, Brigitte Seroussi
Place of PublicationAmsterdam
PublisherIOS Press
Pages744-748
Number of pages5
ISBN (Electronic)9781643680033
ISBN (Print)9781643680026
DOIs
Publication statusPublished - 21 Aug 2019
Event17th World Congress on Medical and Health Informatics, MEDINFO 2019 - Lyon, France
Duration: 25 Aug 201930 Aug 2019

Publication series

NameStudies in Health Technology and Informatics
Volume264
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Conference

Conference17th World Congress on Medical and Health Informatics, MEDINFO 2019
CountryFrance
CityLyon
Period25/08/1930/08/19

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Bibliographical note

Copyright International Medical Informatics Association (IMIA) and IOS Press 2019. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

Keywords

  • Computers
  • Health services research
  • Models
  • Theoretical

Cite this

Prgomet, M., Georgiou, A., Callen, J., & Westbrook, J. (2019). Fit between individuals, tasks, technology, and environment (FITTE) framework: A proposed extension of FITT to evaluate and optimise health information technology use. In L. Ohno-Machado, & B. Seroussi (Eds.), MEDINFO 2019: Health and Wellbeing e-Networks for All - Proceedings of the 17th World Congress on Medical and Health Informatics (pp. 744-748). (Studies in Health Technology and Informatics; Vol. 264). Amsterdam: IOS Press. https://doi.org/10.3233/SHTI190322