Framework for better care: reconciling approaches to patient safety and quality

Andrew Johnson; Robyn Clay-Williams; Paul Lane

doi:10.1071/AH18050

Framework for better care: reconciling approaches to patient safety and quality

Andrew Johnson, Robyn Clay-Williams, Paul Lane

Australian Institute of Health Innovation

Research output: Contribution to journal › Article › peer-review

5 Citations (Scopus)

33 Downloads (Pure)

Abstract

In September 2017, the Royal Australasian College of Medical Administrators adopted a new clinical governance framework that recognised healthcare as a complex adaptive system, and embraced the need for resilient thinking and understanding the differences between work-as-imagined by managers and work-as-done at the front line of patient care. Directors of medical services may soon be implementing the framework in health services across Australia. This perspective describes a new conceptual model that underpins the Royal Australasian College of Medical Administrators framework, and characterises the challenges faced by all healthcare professionals when trying to achieve safe care for patients in an environment of variable complexity and unpredictability.

Original language	English
Pages (from-to)	653-655
Number of pages	3
Journal	Australian Health Review: a publication of the Australian Hospital Association
Volume	43
Issue number	6
DOIs	https://doi.org/10.1071/AH18050
Publication status	Published - Jan 2019

Bibliographical note

Copyright the Publisher 2019. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

Keywords

resilient health care

Access to Document

10.1071/AH18050

Publisher version (open access)Final published version, 150 KBLicence: CC BY-NC-ND

Cite this

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Framework for better care: reconciling approaches to patient safety and quality

Abstract

Bibliographical note

Keywords

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