Functional families: Functional teams

This article highlights the negative effects on professionals who regularly work with very abusive families and seeks to identify what protective factors in the work team and its management mitigate these effects. I compare the behavioural consequences of living in a dysfunctional family with the consequences of working in a dysfunctional team. My hope is to identify practical, realistic things that can be done, especially by team managers, to protect staff from the all too familiar emotional costs of such work.