Gender and voice in aged care

embeddedness and institutional forces

Katherine Ravenswood*, Raymond Markey

*Corresponding author for this work

Research output: Contribution to journalArticle


Little is known about the role of gender in employee voice which is a particular research gap in feminised industries such as residential aged care. This article employs a multiple case study method to examine employee voice in residential aged care in New Zealand. It investigates the role of ‘embedded’ voice mechanisms, with a focus on informal voice and managerial agency as well as the impact of the external environment on organisational voice. This article questions the role of voice in maintaining low wages in residential aged care; and what role gender has in the embeddedness of voice. It finds that managerial agency is important at an organisational level, but that gender regimes influence institutional forces that have a greater influence on employee voice.

Original languageEnglish
Pages (from-to)725-745
Number of pages21
JournalThe International Journal of Human Resource Management
Issue number5
Early online date20 Jan 2017
Publication statusPublished - 9 Mar 2018


  • aged care
  • embeddedness
  • Employee voice
  • gender
  • institutional forces

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