Research output: Chapter in Book/Report/Conference proceedingEntry for encyclopedia/dictionary/reference book


A significant shift has occurred in the world economy. National economies are increasingly interreliant in a global economic system. The speed of communication and economic exchange, the complexity and size of the networks of international trade, and the associated risks have grown markedly in recent decades. This process is known as globalization. Internationalization is the process in which businesses develop strategies and operational systems to work with businesses and people around the world to garner sustained competitive advantage. This entry discusses the nature and characteristics of globalization and internationalization, their histories, characteristics, risks, and benefits, and research about them related to organizations and communication.
Original languageEnglish
Title of host publicationThe International encyclopedia of organizational communication
EditorsCraig R. Scott, Laurie Lewis
PublisherJohn Wiley & Sons
Number of pages15
ISBN (Electronic)9781118955567
ISBN (Print)9781118955604
Publication statusPublished - 2017


  • communication
  • conflict
  • international business
  • international networks
  • internationalization
  • cross-cultural communication
  • culture
  • global culture
  • global risks
  • global trade
  • globality
  • globalization
  • information age


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