Gossip in Organizations: Contexts, Consequences, and Controversies

Grant Michelson*, Ad van Iterson, Kathryn Waddington

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

68 Citations (Scopus)

Abstract

This article examines the key themes surrounding gossip including its contexts, the various outcomes (positive and negative) of gossip, as well as a selection of challenges and controversies. The challenges that are highlighted revolve around definitional issues, methodological approaches, and ethical considerations. The authors' analysis suggests that the characteristics and features of gossip lend itself to a process-oriented approach whereby the beginning and, particularly, end points of gossip are not always easily identified. Gossip about a subject or person can temporarily disappear only for it to resurface at some later stage. In addition, questions pertaining to the effects of gossip and ethical-based arguments depend on the nature of the relationships within the gossip triad (gossiper, listener/respondent, and target).

Original languageEnglish
Pages (from-to)371-390
Number of pages20
JournalGroup and Organization Management
Volume35
Issue number4
DOIs
Publication statusPublished - 2010
Externally publishedYes

Fingerprint

Dive into the research topics of 'Gossip in Organizations: Contexts, Consequences, and Controversies'. Together they form a unique fingerprint.

Cite this