Projects per year
Abstract
Objective: To investigate whether an accreditation program facilitates healthcare organizations (HCOs) to evolve and maintain high-performance human resource management (HRM) systems. Design: Cross-sectional multimethod study. Setting and participants: Healthcare organizations participating in the Australian Council on Healthcare Standards Evaluation and Quality Improvement Program (EQuIP 4) between 2007 and 2011. Main outcome measures: Ratings across the EQuIP 4 HRM criteria, a clinical performance measure, surveyor reports (HRM information) and interview data (opinions and experiences regarding HRM and accreditation). Results: Healthcare organizations identified as high performing on accreditation HRM criteria seek excellence primarily because of internal motivations linked to best practice. Participation in an accreditation program is a secondary and less significant influence. Notwithstanding, the accreditation program provides the HCO opportunity for internal and external review and assessment of their performance; the accreditation activities are reflective learning and feedback events. Conclusions: This study reveals that HCOs that pursue highly performing HRM systems use participation in an accreditation program as an opportunity. Their organizational mindset is to use the program as a tool by which to reflect and obtain feedback on their performance so to maintain or improve their management of staff and delivery of care.
Original language | English |
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Article number | mzu039 |
Pages (from-to) | 372-377 |
Number of pages | 6 |
Journal | International Journal for Quality in Health Care |
Volume | 26 |
Issue number | 4 |
DOIs | |
Publication status | Published - Aug 2014 |
Externally published | Yes |
Keywords
- Accreditation
- Healthcare
- HRM
- Research
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Dive into the research topics of 'Health service accreditation reinforces a mindset of high-performance human resource management: Lessons from an Australian study'. Together they form a unique fingerprint.Projects
- 2 Finished
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Strengthening organisational performance through accreditation research: the ACCREDIT project
Braithwaite, J. & Westbrook, J.
1/11/14 → 30/06/15
Project: Research
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A dynamic model linking organisational systems to clinical performance in Australian hospitals
Greenfield, D., Townsend, K. & Wilkinson, A.
1/11/14 → 20/05/15
Project: Research