Healthcare IT strategic alignment: challenges and recommendations

Sahar Alsharif, Nabila Benslimane, Mohamed Khalifa*, Colin Price

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

4 Citations (Scopus)


Information technology (IT) has dramatically transformed business processes in many industries including healthcare, where electronic health records, electronic prescribing and computerized provider order entry systems have positively changed the practice of healthcare. Recently, King Faisal Specialist Hospital and Research Center, Saudi Arabia, implemented various IT systems in multiple clinical and administrative departments leading to major transformation in healthcare workflows and business processes. At the pharmacy department, many Healthcare-IT alignment challenges are still perceived. Information about challenges of strategic alignment were gathered using qualitative survey methods, through conducting semi-structures interviews, to collect opinions, experiences and suggestions. Findings were first validated, according to published literature and research work, then sorted into fourteen challenges categorized into four main areas and recommended solutions: 1) Improving organizational communication, 2) Enhancing organizational governance, 3) Specifying the alignment scope and building the architecture and 4) Developing organizational and human skills.

Original languageEnglish
Title of host publicationData, informatics and technology
Subtitle of host publicationan inspiration for improved healthcare
EditorsArie Hasman, Parisis Gallos, Joseph Liaskos, Mowafa S. Househ, John Mantas
Place of PublicationNetherlands
PublisherIOS Press
Number of pages4
ISBN (Electronic)9781614998808
ISBN (Print)9781614998792
Publication statusPublished - 1 Jan 2018
Event16th International Conference on Informatics, Management, and Technology in Healthcare, ICIMTH 2018 - Athens, Greece
Duration: 6 Jul 20188 Jul 2018

Publication series

NameStudies in Health Technology and Informatics
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365


Conference16th International Conference on Informatics, Management, and Technology in Healthcare, ICIMTH 2018


  • Healthcare
  • Hospitals
  • Information Technology
  • Strategic Alignment


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