@inbook{2cd6ad3754b747619c3f94ed8881cdc1,
title = "How do people perceive collaborative conversational agents?",
abstract = "As society embraces technology to support collaboration anywhere and at anytime, there is a growing opportunity for artificial agents to support such collaboration. However, little seems known about how such agents impact the behavioural performance of human teams. To answer this, we devised a Wizard of Oz study where teams of 3 participants located and corralled targets into a containment area in a virtual desert environment. The Wizard played the role of an artificial intelligent operator who had a map view showing the location of participants, targets and the containment area, and could verbally communicate this information. The Wizard operated under two conditions: they could solely use the map view to decide what responses to utter (non-responsive interaction) or could also listen to participant queries (responsive interaction). The results revealed that participant performance was unaffected by responsive interaction condition, despite having a significantly more favourable perception of a responsive agent.",
author = "James Simpson and Patrick Nalepka and Hamish Stening and Mark Dras and Kallen, {Rachel W} and Deborah Richards and Michael Richardson",
note = "Copyright the Author(s) 2023. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.; Annual Conference of the Cognitive Science Society (45th : 2023) ; Conference date: 26-07-2023 Through 29-07-2023",
year = "2023",
language = "English",
series = "Annual Conference of the Cognitive Science Society",
publisher = "Cognitive Science Society",
pages = "3779",
editor = "M. Goldwater and Anggoro, {F. K.} and Hayes, {B. K.} and Ong, {D. C.}",
booktitle = "Proceedings of the 45th Annual Conference of the Cognitive Science Society",
}