How does an accreditation programme in residential aged care inform the way residents manage their healthcare and lifestyle?

Anne Hogden, David Greenfield, Mark Brandon, Deborah Debono, Virginia Mumford, Johanna Westbrook, Jeffrey Braithwaite

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

Our study examined how accreditation informs the way Australian aged care facility residents manage their healthcare and lifestyle in residential aged care. Residents did not draw direct links between accreditation programmes and their quality of life, yet accreditation standards implicitly underpinned aspects of quality of life that were important to them. There are opportunities for accreditation programmes to more fully utilise resident perspectives to improve their care and quality of life. More overt connections between accreditation standards and issues that are important to residents could promote partnerships with staff, and support enhanced quality of life and a resident-centred focus of care. Furthermore, residents’ perspectives and experiences may contribute to refining accreditation programmes, to ensure they align more with community expectations.
Original languageEnglish
Title of host publicationManaging improvement in healthcare
Subtitle of host publicationattaining, sustaining and spreading quality
EditorsAoife M. McDermott, Martin Kitchener, Mark Exworthy
Place of PublicationCham
PublisherPalgrave Macmillan
Chapter17
Pages295-310
Number of pages16
ISBN (Electronic)9783319622354
ISBN (Print)9783319622347
DOIs
Publication statusPublished - 2018

Publication series

NameOrganizational Behaviour in Health Care
PublisherSpringer

Keywords

  • Accreditation
  • Aged Care
  • Consumer experience
  • Person-centred care
  • Quality of life

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