How does occupant perception on specific IEQ factors affect overall satisfaction

Jungsoo Kim, Richard De Dear

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

3 Citations (Scopus)

Abstract

This study aims to develop a better understanding of the relationship between the perceived performance of specific IEQ factors and occupants overall satisfaction with their workspace, based on the hypothesis that the impact of an IEQ factor can differ depending on whether or not the occupants were satisfied with the IEQ factor in question. That is, a certain amount of increase or decrease in an IEQ factors perceived performance does not necessarily translate into commensurate increment or decrement in occupants overall satisfaction. Multiple regression analysis was conducted on the POE database from CBE (Center for the Built Environment) to estimate the impact of 15 different IEQ factors on overall satisfaction, depending on whether the performance on each IEQ factor was satisfactory or not. The results indicated that about half the IEQ factors had asymmetric effects on overall occupant satisfaction; these factors had a predominantly negative impact on overall satisfaction when occupants perceive that the building underperformed or was deficient in some way.

Original languageEnglish
Title of host publicationProceedings of 7th Windsor Conference: The Changing Context of Comfort in an Unpredictable World
Pages1-12
Number of pages12
Publication statusPublished - 2012
Event7th Windsor Conference: The Changing Context of Comfort in an Unpredictable World 2012 - Windsor, United Kingdom
Duration: 12 Apr 201215 Apr 2012

Other

Other7th Windsor Conference: The Changing Context of Comfort in an Unpredictable World 2012
CountryUnited Kingdom
CityWindsor
Period12/04/1215/04/12

Keywords

  • Indoor environmental quality
  • Occupant satisfaction
  • Office workspace
  • Post-occupancy evaluation

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