HRM practices in information technology management

Ernest Jordan; Alma M. Whiteley

doi:10.1145/186281.186295

HRM practices in information technology management

Ernest Jordan^*, Alma M. Whiteley

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

10 Citations (Scopus)

Abstract

This paper concerns the specific problem of the critical levels of staff turnover in the information technology (IT) area in Hong Kong. The aim is to give advice to improve the management of IT personnel. IT management practices are compared with theories from human resource management. As the theories are mostly developed in a Western context, a grounded approach has been taken. An in-depth study of programmers and analyst programmers in Hong Kong was carried out at the time of a crisis in labour turnover. The level of crisis enabled this study to find underlying factors that may normally be more hidden. A low level of attachment to the organisation was found, with stronger ties towards the profession and professional development. There was also an apparent difference in the attitudes and practices of group work.

Original language	English
Title of host publication	Proceedings of the ACM SIGCPR Conference
Publisher	Association for Computing Machinery (ACM)
Pages	57-64
Number of pages	8
ISBN (Print)	0897916522
DOIs	https://doi.org/10.1145/186281.186295
Publication status	Published - 1994
Externally published	Yes
Event	Proceedings of the 1994 ACM SIGPLAN Conference - Alexandria, VA, USA Duration: 24 Mar 1994 → 26 Mar 1994

Other

Other	Proceedings of the 1994 ACM SIGPLAN Conference
City	Alexandria, VA, USA
Period	24/03/94 → 26/03/94

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AB - This paper concerns the specific problem of the critical levels of staff turnover in the information technology (IT) area in Hong Kong. The aim is to give advice to improve the management of IT personnel. IT management practices are compared with theories from human resource management. As the theories are mostly developed in a Western context, a grounded approach has been taken. An in-depth study of programmers and analyst programmers in Hong Kong was carried out at the time of a crisis in labour turnover. The level of crisis enabled this study to find underlying factors that may normally be more hidden. A low level of attachment to the organisation was found, with stronger ties towards the profession and professional development. There was also an apparent difference in the attitudes and practices of group work.

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T2 - Proceedings of the 1994 ACM SIGPLAN Conference

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ER -

HRM practices in information technology management

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