Human resource strategies, mature workers and competitive advantage

a resource-based view

Hélène Mountford, Peter A. Murray

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution


The recent growth of the Australian economy has created labour and skills shortages. A key point is, however, that labour shortages in many areas, particularly service industries, could be filled by mature workers. Many of these workers will delay retirement or return to the workforce after retirement. One argument is that mature workers’ experience should be highly valued. Moreover, this cohort possesses superior knowledge to younger workers. Among other things, this relates to corporate knowledge, mature judgment, lower absenteeism, greater work ethic and reliability. Generally, mature workers are noted for their loyalty. Against a background of the resource-based view (RBV) at firm level, this paper seeks to demonstrate the increased benefits of utilising mature workers. We argue that when combined with superior HRM practices, it is possible for an organisation to improve its competitive advantage and increase productivity. We suggest, however, that organisations need to increase their focus on age-neutral attraction, retention and development policies.
Original languageEnglish
Title of host publicationProceedings of the 22nd ANZAM Conference
Subtitle of host publicationmanaging in the Pacific century
Place of PublicationAuckland, New Zealand
PublisherPromaco Conventions
Number of pages17
ISBN (Print)1863081488
Publication statusPublished - 2008
EventAustralian and New Zealand Academy of Management Conference (22nd : 2008) - Auckland, New Zealand
Duration: 2 Dec 20085 Dec 2008


ConferenceAustralian and New Zealand Academy of Management Conference (22nd : 2008)
CountryNew Zealand


  • mature workers
  • resource-based view
  • skills shortage
  • human capital
  • human resource management and organisational performance

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