ICBT in routine care: a descriptive analysis of successful clinics in five countries

Nickolai Titov*, Blake Dear, Olav Nielssen, Lauren Staples, Heather Hadjistavropoulos, Marcie Nugent, Kelly Adlam, Tine Nordgreen, Kristin Hogstad Bruvik, Anders Hovland, Arne Repål, Kim Mathiasen, Martin Kraepelien, Kerstin Blom, Cecilia Svanborg, Nils Lindefors, Viktor Kaldo

*Corresponding author for this work

    Research output: Contribution to journalReview articlepeer-review

    113 Citations (Scopus)
    44 Downloads (Pure)

    Abstract

    Clinical trials have demonstrated the efficacy of internet delivered cognitive behaviour therapy (ICBT) for anxiety and depression. However, relatively little is known about the context, operations, and outcomes of ICBT when administered as part of routine care. This paper describes the setting, relationship to existing health services, procedures for referral, assessment, treatment, patients and outcomes of ICBT clinics in Sweden, Denmark, Norway, Canada and Australia. All five clinics provide services free or at low cost to patients. All have systems of governance to monitor quality of care, patient safety, therapist performance and data security. All five clinics include initial assessments by clinicians and between 10 and 20 min of therapist support during each week. Published reports of outcomes all demonstrate large clinical improvement, low rates of deterioration, and high levels of patient satisfaction. Services that require a face to face assessment treat smaller numbers of patients and have fewer patients from remote locations. The paper shows that therapist-guided ICBT can be a valuable part of mental health services for anxiety and depression. Important components of successful ICBT services are rigorous governance to maintain a high standard of clinical care, and the measurement and reporting of outcomes.

    Original languageEnglish
    Pages (from-to)108-115
    Number of pages8
    JournalInternet Interventions
    Volume13
    DOIs
    Publication statusPublished - 1 Sep 2018

    Bibliographical note

    Copyright the Author(s) 2018. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

    Keywords

    • delivery
    • description
    • implementation
    • internet-delivered cognitive behaviour therapy
    • psychological treatment
    • routine care
    • depression
    • anxiety
    • disorders

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