Identifying and characterizing system issues of health information technology in medical imaging as a basis for recommendations

Md Shafiqur Rahman Jabin, Farah Magrabi, Peter Hibbert, Tim Schultz, Taryn Bessen, William Runciman

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

Abstract

Medical imaging health information technology systems, such as Radiology Information Systems and Picture Archiving and Communication Systems were introduced to improve efficiency. Although they have the potential to improve healthcare delivery and patient outcomes, when poorly designed, implemented or managed, they can pose substantial risks to patient safety and organizational efficiency, which may offset the intended benefits. This study used the method of thematic analysis, which provided information about system issues related to health information technology. System issues, including system error, system malfunction or failure, system design, system crash, system functionality, voice recognition technology, launching of new systems, and system integration accounted for 21% of the 436 HIT incidents. Even when these issues do not harm patients, they often cause delays, inconvenience, and inefficiencies. Obtaining the right system, proper and careful system implementation, and immediate back-up systems can improve the safety and quality of care in medical imaging.
Original languageEnglish
Title of host publication2019 IEEE International Conference on Imaging Systems and Techniques (IST) Proceedings
Place of PublicationPiscataway, NJ
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Pages1-6
Number of pages6
ISBN (Electronic)9781728138688
ISBN (Print)9781728138695
DOIs
Publication statusPublished - 2019
Event2019 IEEE International Conference on Imaging Systems and Techniques, IST 2019 - Abu Dhabi, United Arab Emirates
Duration: 8 Dec 201910 Dec 2019

Conference

Conference2019 IEEE International Conference on Imaging Systems and Techniques, IST 2019
CountryUnited Arab Emirates
CityAbu Dhabi
Period8/12/1910/12/19

Keywords

  • medical imaging
  • health information technology
  • system issues
  • system error
  • safety and quality

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