Important TQM implementation contributors in Pakistani petrochemical sector

Yasir Latif*, Muhammad Fiaz, Muhammad Shoaib

*Corresponding author for this work

Research output: Contribution to journalArticle

4 Citations (Scopus)
16 Downloads (Pure)

Abstract

This study discusses quality practices in Pakistani Petrochemical sector to understand TQM practices and their implementation in Pakistan. It helps to understand the role of leadership, vision & plan statement, employee participation and education & training as important constructs of TQM. It shows how these constructs help to speed up the TQM implementation in petrochemical sector like other constructs of TQM and finally company moves towards quality approach. The responses of executives, managerial staffand workers were received using questionnaire and online surveys which are sent through Google Drive. Data of 106 respondents was taken in this study and analyzed by SPSS18. Study shows that Total Quality Management culture is less understood by employees, thus less adopted and implemented in Pakistan. Petrochemical companies fail to adopt the TQM philosophy and processes, hence reducing productivity and profits. This research paper is very helpful for executives for TQM implementation in petrochemical sector.

Original languageEnglish
Pages (from-to)331-348
Number of pages18
JournalPakistan Journal of Statistics and Operation Research
Volume10
Issue number3
DOIs
Publication statusPublished - 2014
Externally publishedYes

Bibliographical note

Copyright Pakistan Journal of Statistics and Operation Research 2014. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

Keywords

  • education
  • implementation
  • leadership
  • Pakistan
  • petrochemical
  • TQM

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