Improving confidence and accuracy in performance appraisals

Paul L. Nesbit*, Robert E. Wood

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)


The paper presents findings of a study evaluating the impact of performance appraisal training on rating accuracy and perceived rating ability. 41 supervisors from a telecommunications firm took part in the training evaluated video vignettes and completed a questionnaire measuring self-efficacy beliefs about rating, goal intentions, and feelings about future rating behaviour. Supervisors in a control group (n = 12) also rated the video and completed the questionnaire. Trained supervisors showed increased accuracy on video ratings of work behaviour over the course of the training and an increase in self-efficacy measures. Control group supervisors by comparison decreased their accuracy of rating over the same time period while self-efficacy ratings remained constant. Impact of training on satisfaction and goals of participants is also presented.

Original languageEnglish
Pages (from-to)40-51
Number of pages12
JournalJournal of Management and Organization
Issue number2
Publication statusPublished - 2002


  • Frame-of- Reference
  • Performance Appraisal
  • Self-Efficacy


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