Improving emergency room performance by reducing patients' length of stay

Mohamed Khalifa*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

Abstract

Improving the performance of Emergency Room (ER) has become a major concern for both healthcare professionals and researchers. ER patients' length of stay is one of the most important indicators for performance monitoring as well as improvement. The main objective of this study is to evaluate the effects of enhancing ER information accessibility of nurses, through a special ER nurses training program, on reducing patients' length of stay. Data on 5,769 ER encounters were retrospectively retrieved and analyzed to compare ER length of stay and related intervals of the first quarter of 2015, after implementing the training program, to the first quarter of 2014, before implementing the program. There was a 25.5% improvement on "Arrival to Triage" interval, 17.7% improvement on "Triage to ER Bed", 16.1% improvement on "ER Bed Assigned to Doctor Examination" and 13.2% improvement on "Doctor Examination to Discharge" interval. The total ER length of stay was improved by 13.7%.

Original languageEnglish
Title of host publicationEnabling health informatics applications
EditorsArie Hasman, Mowafa S. Househ
Place of PublicationAmsterdam, Netherlands
PublisherIOS Press
Pages41-44
Number of pages4
ISBN (Electronic)9781614995388
ISBN (Print)9781614995371
DOIs
Publication statusPublished - 2015
Externally publishedYes
Event13th International Conference on Informatics, Management, and Technology in Healthcare, ICIMTH 2015 - Athens, Greece
Duration: 9 Jul 201511 Jul 2015

Publication series

NameStudies in Health Technology and Informatics
Volume213
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Other

Other13th International Conference on Informatics, Management, and Technology in Healthcare, ICIMTH 2015
CountryGreece
CityAthens
Period9/07/1511/07/15

Keywords

  • Emergency Department
  • Hospitals
  • Improving Performance
  • Reducing Length of Stay

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