TY - GEN
T1 - Improving emergency room performance by reducing patients' length of stay
AU - Khalifa, Mohamed
PY - 2015
Y1 - 2015
N2 - Improving the performance of Emergency Room (ER) has become a major concern for both healthcare professionals and researchers. ER patients' length of stay is one of the most important indicators for performance monitoring as well as improvement. The main objective of this study is to evaluate the effects of enhancing ER information accessibility of nurses, through a special ER nurses training program, on reducing patients' length of stay. Data on 5,769 ER encounters were retrospectively retrieved and analyzed to compare ER length of stay and related intervals of the first quarter of 2015, after implementing the training program, to the first quarter of 2014, before implementing the program. There was a 25.5% improvement on "Arrival to Triage" interval, 17.7% improvement on "Triage to ER Bed", 16.1% improvement on "ER Bed Assigned to Doctor Examination" and 13.2% improvement on "Doctor Examination to Discharge" interval. The total ER length of stay was improved by 13.7%.
AB - Improving the performance of Emergency Room (ER) has become a major concern for both healthcare professionals and researchers. ER patients' length of stay is one of the most important indicators for performance monitoring as well as improvement. The main objective of this study is to evaluate the effects of enhancing ER information accessibility of nurses, through a special ER nurses training program, on reducing patients' length of stay. Data on 5,769 ER encounters were retrospectively retrieved and analyzed to compare ER length of stay and related intervals of the first quarter of 2015, after implementing the training program, to the first quarter of 2014, before implementing the program. There was a 25.5% improvement on "Arrival to Triage" interval, 17.7% improvement on "Triage to ER Bed", 16.1% improvement on "ER Bed Assigned to Doctor Examination" and 13.2% improvement on "Doctor Examination to Discharge" interval. The total ER length of stay was improved by 13.7%.
KW - Emergency Department
KW - Hospitals
KW - Improving Performance
KW - Reducing Length of Stay
UR - http://www.scopus.com/inward/record.url?scp=84951961433&partnerID=8YFLogxK
U2 - 10.3233/978-1-61499-538-8-41
DO - 10.3233/978-1-61499-538-8-41
M3 - Conference proceeding contribution
C2 - 26152948
AN - SCOPUS:84951961433
SN - 9781614995371
T3 - Studies in Health Technology and Informatics
SP - 41
EP - 44
BT - Enabling health informatics applications
A2 - Hasman, Arie
A2 - Househ, Mowafa S.
PB - IOS Press
CY - Amsterdam, Netherlands
T2 - 13th International Conference on Informatics, Management, and Technology in Healthcare, ICIMTH 2015
Y2 - 9 July 2015 through 11 July 2015
ER -