Improvisation as strategy: building an information technology capability

Thi Lien Pham*, Ernest Jordan

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

4 Citations (Scopus)

Abstract

There is substantial literature on the use of information technology for competitive advantage and organizational transformation. In the main, this literature speaks to the world of IT-capable organizations, pursuing ever more challenging goals. This paper reports on a case study of an organization that had similar aims for its use of IT, but locked the capability. Senior management chose a strategy of improvisation with the goal of learning-by-doing so that the capability would be developed The paper assesses the achievements to date, suggests forward paths, and offers guidelines to organizations that find themselves in a similar state.

Original languageEnglish
Title of host publicationThe transfer and diffusion of information technology for organizational resilience
EditorsB. Donnellan, T. J. Larsen, L. Levine, J. I. DeGross
Place of PublicationGalway, Ireland
PublisherSpringer, Springer Nature
Pages139-141
Number of pages3
ISBN (Print)0387344098, 9780387344102
Publication statusPublished - 2006
EventInternational Working Conference on Transfer and Diffusion of Information Technology for Organization Resilience - Galway, Ireland
Duration: 7 Jun 200610 Jun 2006

Publication series

NameInternational Federation for Information Processing
PublisherSPRINGER
Volume206
ISSN (Print)1571-5736

Conference

ConferenceInternational Working Conference on Transfer and Diffusion of Information Technology for Organization Resilience
Country/TerritoryIreland
CityGalway
Period7/06/0610/06/06

Keywords

  • competitive advantage
  • business strategy
  • IT capability
  • ORGANIZATIONAL IMPROVISATION
  • PERSPECTIVE

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