Increasing demands on information systems and infrastructures for complex decision-making

Helen Hasan, Stephen Smith

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionResearchpeer-review

Abstract

To extend the development of cumulative theory on the enduring themes of Information Systems (IS), we take an historical perspective of a core topic within the field, namely Decision Support Systems (DSS). Motivated by the complexity of strategic decision-making within the Climate Change Working Group of the State Government of New South Wales, we conducted a content analysis of IT strategy documentation from 1989 to the present. In our analysis of the resulting concept maps we observe the increasing dynamism and complexity of DSS over this period and suggest that we are now entering a critical era for IS in dealing with such dynamism and complexity. Crucial issues such as climate change now require planning over much longer time frames (up to 100 years) than are currently considered by either government or business. The decision-making of the Working Group calls for the integration of very large data sets and the sharing of information from many different government agencies and external sources. In a pattern of distributed leadership there is an increase in participation from citizens in decision-making for local climate change initiatives often through social media. We re-evaluate DSS not as IS but as a broad "information infrastructure? which can flexibly and rapidly adapt to the needs of specific projects.

LanguageEnglish
Title of host publicationProceedings - Pacific Asia Conference on Information Systems, PACIS 2012
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems
Pages1-15
Number of pages15
Publication statusPublished - 2012
Event16th Pacific Asia Conference on Information Systems, PACIS 2012 - Ho Chi Minh City, Viet Nam
Duration: 11 Jul 201215 Jul 2012

Other

Other16th Pacific Asia Conference on Information Systems, PACIS 2012
CountryViet Nam
CityHo Chi Minh City
Period11/07/1215/07/12

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Decision support systems
Climate change
Information systems
Decision making
Planning
Industry

Cite this

Hasan, H., & Smith, S. (2012). Increasing demands on information systems and infrastructures for complex decision-making. In Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012 (pp. 1-15). Atlanta, GA: Association for Information Systems.
Hasan, Helen ; Smith, Stephen. / Increasing demands on information systems and infrastructures for complex decision-making. Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012. Atlanta, GA : Association for Information Systems, 2012. pp. 1-15
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Hasan, H & Smith, S 2012, Increasing demands on information systems and infrastructures for complex decision-making. in Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012. Association for Information Systems, Atlanta, GA, pp. 1-15, 16th Pacific Asia Conference on Information Systems, PACIS 2012, Ho Chi Minh City, Viet Nam, 11/07/12.

Increasing demands on information systems and infrastructures for complex decision-making. / Hasan, Helen; Smith, Stephen.

Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012. Atlanta, GA : Association for Information Systems, 2012. p. 1-15.

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionResearchpeer-review

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Hasan H, Smith S. Increasing demands on information systems and infrastructures for complex decision-making. In Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012. Atlanta, GA: Association for Information Systems. 2012. p. 1-15