Implementing team based workflows can be complex because of the scope of providers involved and the extent of information exchange and communication that needs to occur. While a workflow may represent the ideal structure of communication that needs to occur, information issues and contextual factors may impact how the workflow is implemented in practice. Understanding these issues will help us better design systems to support team based workflows. In this paper we use a case study of palliative sedation therapy (PST) to model a PST workflow and then use it to identify purposes of communication, information issues and contextual factors that impact them. We then suggest how our findings could inform health information technology (HIT) design to support team based communication workflows.
|Title of host publication||Context sensitive health informatics|
|Subtitle of host publication||many places, many users, many contexts, many uses|
|Editors||Elizabeth M. Borycki, Andre W. Kushniruk, Craig E. Kuziemsky, Christian Nøhr|
|Place of Publication||Amsterdam, Netherlands|
|Number of pages||7|
|Publication status||Published - 2015|
|Event||Context Sensitive Health Informatics Conference, CSHI 2015 - Curitiba, Brazil|
Duration: 15 Aug 2015 → 16 Aug 2015
|Name||Studies in health technology and informatics|
|Other||Context Sensitive Health Informatics Conference, CSHI 2015|
|Period||15/08/15 → 16/08/15|
Bibliographical noteCopyright the Author(s) and Publisher 2015. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.
- information issues
- healthcare teams