Information issues and contexts that impair team based communication workflow: a palliative sedation case study

Alex Cornett, Craig Kuziemsky*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

2 Citations (Scopus)
14 Downloads (Pure)

Abstract

Implementing team based workflows can be complex because of the scope of providers involved and the extent of information exchange and communication that needs to occur. While a workflow may represent the ideal structure of communication that needs to occur, information issues and contextual factors may impact how the workflow is implemented in practice. Understanding these issues will help us better design systems to support team based workflows. In this paper we use a case study of palliative sedation therapy (PST) to model a PST workflow and then use it to identify purposes of communication, information issues and contextual factors that impact them. We then suggest how our findings could inform health information technology (HIT) design to support team based communication workflows.

Original languageEnglish
Title of host publicationContext sensitive health informatics
Subtitle of host publicationmany places, many users, many contexts, many uses
EditorsElizabeth M. Borycki, Andre W. Kushniruk, Craig E. Kuziemsky, Christian Nøhr
Place of PublicationAmsterdam, Netherlands
PublisherIOS Press
Pages107-113
Number of pages7
ISBN (Electronic)9781614995746
ISBN (Print)9781614995739
DOIs
Publication statusPublished - 2015
Externally publishedYes
EventContext Sensitive Health Informatics Conference, CSHI 2015 - Curitiba, Brazil
Duration: 15 Aug 201516 Aug 2015

Publication series

NameStudies in health technology and informatics
PublisherIOS Press
Volume218
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Other

OtherContext Sensitive Health Informatics Conference, CSHI 2015
CountryBrazil
CityCuritiba
Period15/08/1516/08/15

Bibliographical note

Copyright the Author(s) and Publisher 2015. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

Keywords

  • Context
  • workflow
  • communication
  • information issues
  • healthcare teams

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