Information processing program, information processing method, and information processing apparatus: EP 4231252 A1

An information processing program causes a computer(10) to execute a process including, extracting a person and a commodity product from a video image in which an inside of a store is captured,(S102) tracking the extracted person,(S103) specifying a behavior exhibited by the tracked person with respect to the commodity product,(S104) specifying a first behavior type that is reached by a first behavior exhibited by the tracked person with respect to the commodity product from among a plurality of behavior types in each of which a transition of processes of the behaviors exhibited between a behavior of entering the inside of the store and a behavior of purchasing the commodity product in the inside of the store is defined,(8105) and specifying, based on the first behavior type, content of a customer service provided with respect to the tracked person.(8106)