Information search and decision making in the selection of family health care

D. W. Stewart, G. B. Hickson, C. Pechmann, S. Koslow, W. A. Altemeier

Research output: Contribution to journalArticle

32 Citations (Scopus)

Abstract

Two studies on consumer information search and decision strategies involved in the selection of family health care providers are reported. The first study examined the selection process for both adults and children within the family. Factors associated with dissatisfaction with provider were identified. The second study explored differences among individuals in self-reported presence of a regular health care provider and use of recent innovations in health care such as walk-in clinics and HMOs.

Original languageEnglish
Pages (from-to)29-39
Number of pages11
JournalJournal of Health Care Marketing
Volume9
Issue number2
Publication statusPublished - 1989
Externally publishedYes

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    Stewart, D. W., Hickson, G. B., Pechmann, C., Koslow, S., & Altemeier, W. A. (1989). Information search and decision making in the selection of family health care. Journal of Health Care Marketing, 9(2), 29-39.