Information systems and activity theory

A case study of doctors and mobile knowledge work

Michael Er*, Robert Kay, Elaine Lawrence

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

3 Citations (Scopus)

Abstract

Mobile workers operate in a manner that isolates them from a traditional office. Further, some of these workers are required to make complex decisions during their travel. This paper is aimed at developing an understanding of the information system utilised by mobile workers and examines the information system beyond the data and technical means of information supply. A much broader view of the information system of mobile knowledge workers is produced through the development of two case studies, Doctors on ward rounds and Newspaper Reporters writing and submitting work from the field. These case studies are assisted through the examination of data using Activity Theory as a lens of interpretation. The resulting framework identifies technical, social and environmental factors that influence the way mobile knowledge workers interacted with information.

Original languageEnglish
Title of host publication2010 Seventh International Conference on Information Technology: New Generations (ITNG 2010)
Place of PublicationLos Alamitos, CA
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Pages603-607
Number of pages5
ISBN (Electronic)9780769539843, 9781424462711
ISBN (Print)9781424462704
DOIs
Publication statusPublished - 2010
Externally publishedYes
Event7th International Conference on Information Technology - New Generations, ITNG 2010 - Las Vegas, NV, United States
Duration: 12 Apr 201014 Apr 2010

Other

Other7th International Conference on Information Technology - New Generations, ITNG 2010
CountryUnited States
CityLas Vegas, NV
Period12/04/1014/04/10

Keywords

  • Activity theory
  • Innovation
  • Mobile knowledge workers

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  • Cite this

    Er, M., Kay, R., & Lawrence, E. (2010). Information systems and activity theory: A case study of doctors and mobile knowledge work. In 2010 Seventh International Conference on Information Technology: New Generations (ITNG 2010) (pp. 603-607). [5501664] Los Alamitos, CA: Institute of Electrical and Electronics Engineers (IEEE). https://doi.org/10.1109/ITNG.2010.153