Information systems and activity theory: A case study of doctors and mobile knowledge work

Michael Er; Robert Kay; Elaine Lawrence

doi:10.1109/ITNG.2010.153

Information systems and activity theory: A case study of doctors and mobile knowledge work

Michael Er^*, Robert Kay, Elaine Lawrence

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

8 Citations (Scopus)

Abstract

Mobile workers operate in a manner that isolates them from a traditional office. Further, some of these workers are required to make complex decisions during their travel. This paper is aimed at developing an understanding of the information system utilised by mobile workers and examines the information system beyond the data and technical means of information supply. A much broader view of the information system of mobile knowledge workers is produced through the development of two case studies, Doctors on ward rounds and Newspaper Reporters writing and submitting work from the field. These case studies are assisted through the examination of data using Activity Theory as a lens of interpretation. The resulting framework identifies technical, social and environmental factors that influence the way mobile knowledge workers interacted with information.

Original language	English
Title of host publication	2010 Seventh International Conference on Information Technology: New Generations (ITNG 2010)
Place of Publication	Los Alamitos, CA
Publisher	Institute of Electrical and Electronics Engineers (IEEE)
Pages	603-607
Number of pages	5
ISBN (Electronic)	9780769539843, 9781424462711
ISBN (Print)	9781424462704
DOIs	https://doi.org/10.1109/ITNG.2010.153
Publication status	Published - 2010
Externally published	Yes
Event	7th International Conference on Information Technology - New Generations, ITNG 2010 - Las Vegas, NV, United States Duration: 12 Apr 2010 → 14 Apr 2010

Other

Other	7th International Conference on Information Technology - New Generations, ITNG 2010
Country/Territory	United States
City	Las Vegas, NV
Period	12/04/10 → 14/04/10

Keywords

Activity theory
Innovation
Mobile knowledge workers

Access to Document

10.1109/ITNG.2010.153

Cite this

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title = "Information systems and activity theory: A case study of doctors and mobile knowledge work",

abstract = "Mobile workers operate in a manner that isolates them from a traditional office. Further, some of these workers are required to make complex decisions during their travel. This paper is aimed at developing an understanding of the information system utilised by mobile workers and examines the information system beyond the data and technical means of information supply. A much broader view of the information system of mobile knowledge workers is produced through the development of two case studies, Doctors on ward rounds and Newspaper Reporters writing and submitting work from the field. These case studies are assisted through the examination of data using Activity Theory as a lens of interpretation. The resulting framework identifies technical, social and environmental factors that influence the way mobile knowledge workers interacted with information.",

keywords = "Activity theory, Innovation, Mobile knowledge workers",

author = "Michael Er and Robert Kay and Elaine Lawrence",

year = "2010",

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language = "English",

isbn = "9781424462704",

pages = "603--607",

booktitle = "2010 Seventh International Conference on Information Technology: New Generations (ITNG 2010)",

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note = "7th International Conference on Information Technology - New Generations, ITNG 2010 ; Conference date: 12-04-2010 Through 14-04-2010",

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Er, M, Kay, R & Lawrence, E 2010, Information systems and activity theory: A case study of doctors and mobile knowledge work. in 2010 Seventh International Conference on Information Technology: New Generations (ITNG 2010)., 5501664, Institute of Electrical and Electronics Engineers (IEEE), Los Alamitos, CA, pp. 603-607, 7th International Conference on Information Technology - New Generations, ITNG 2010, Las Vegas, NV, United States, 12/04/10. https://doi.org/10.1109/ITNG.2010.153

Information systems and activity theory: A case study of doctors and mobile knowledge work. / Er, Michael; Kay, Robert; Lawrence, Elaine.
2010 Seventh International Conference on Information Technology: New Generations (ITNG 2010). Los Alamitos, CA: Institute of Electrical and Electronics Engineers (IEEE), 2010. p. 603-607 5501664.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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T2 - 7th International Conference on Information Technology - New Generations, ITNG 2010

AU - Er, Michael

AU - Kay, Robert

AU - Lawrence, Elaine

PY - 2010

Y1 - 2010

N2 - Mobile workers operate in a manner that isolates them from a traditional office. Further, some of these workers are required to make complex decisions during their travel. This paper is aimed at developing an understanding of the information system utilised by mobile workers and examines the information system beyond the data and technical means of information supply. A much broader view of the information system of mobile knowledge workers is produced through the development of two case studies, Doctors on ward rounds and Newspaper Reporters writing and submitting work from the field. These case studies are assisted through the examination of data using Activity Theory as a lens of interpretation. The resulting framework identifies technical, social and environmental factors that influence the way mobile knowledge workers interacted with information.

AB - Mobile workers operate in a manner that isolates them from a traditional office. Further, some of these workers are required to make complex decisions during their travel. This paper is aimed at developing an understanding of the information system utilised by mobile workers and examines the information system beyond the data and technical means of information supply. A much broader view of the information system of mobile knowledge workers is produced through the development of two case studies, Doctors on ward rounds and Newspaper Reporters writing and submitting work from the field. These case studies are assisted through the examination of data using Activity Theory as a lens of interpretation. The resulting framework identifies technical, social and environmental factors that influence the way mobile knowledge workers interacted with information.

KW - Activity theory

KW - Innovation

KW - Mobile knowledge workers

UR - https://www.scopus.com/pages/publications/77955301606

U2 - 10.1109/ITNG.2010.153

DO - 10.1109/ITNG.2010.153

M3 - Conference proceeding contribution

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SN - 9781424462704

SP - 603

EP - 607

BT - 2010 Seventh International Conference on Information Technology: New Generations (ITNG 2010)

PB - Institute of Electrical and Electronics Engineers (IEEE)

CY - Los Alamitos, CA

Y2 - 12 April 2010 through 14 April 2010

ER -

Information systems and activity theory: A case study of doctors and mobile knowledge work

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