Information Technology Governance (ITG) practices and accountability of Information Technology (IT) projects - A case study in a Malaysian Government-Linked Company (GLC)

Noor Ismawati Jaafar*, Ernest Jordan

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

11 Citations (Scopus)

Abstract

This paper analyses and presents a case study on ITG practices in a Government-linked company (GLC) by looking at the ITG process, accountability and the desirable behaviours of IT at the project level of the organization. The study reveals a number of important findings in the context of ITG implementation at the project level. As far as ITG documentation is concerned, there are numerous standards currently available of which many are continuously undergoing further development by IT professionals. Nonetheless, there is still no one correct way of governing IT in an organization, more specifically, in IT project management. In addition, there is not much known concerning the ITG outcome of ITG practices in Malaysian organizations. Thus, this paper shares the level of readiness and awareness of ITG practices, for this particular case, when it comes to implementing IT projects.

Original languageEnglish
Title of host publication13th Pacific Asia Conference on Information Systems (PACIS 2009)
Subtitle of host publicationIT Services in a Global Environment
Place of PublicationAtlanta, GA
PublisherAIS Electronic Library (AISeL)
Pages1-15
Number of pages15
Publication statusPublished - 2009
Event13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009 - Hyderabad, India
Duration: 10 Jul 200912 Jul 2009

Other

Other13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009
CountryIndia
CityHyderabad
Period10/07/0912/07/09

Keywords

  • Accountability
  • IT governance
  • IT governance practices
  • IT outcome

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