Information Technology Governance (ITG) practices and accountability of Information Technology (IT) projects - A case study in a Malaysian Government-Linked Company (GLC)

Noor Ismawati Jaafar; Ernest Jordan

Information Technology Governance (ITG) practices and accountability of Information Technology (IT) projects - A case study in a Malaysian Government-Linked Company (GLC)

Noor Ismawati Jaafar^*, Ernest Jordan

^*Corresponding author for this work

Macquarie Graduate School of Management

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

12 Citations (Scopus)

Abstract

This paper analyses and presents a case study on ITG practices in a Government-linked company (GLC) by looking at the ITG process, accountability and the desirable behaviours of IT at the project level of the organization. The study reveals a number of important findings in the context of ITG implementation at the project level. As far as ITG documentation is concerned, there are numerous standards currently available of which many are continuously undergoing further development by IT professionals. Nonetheless, there is still no one correct way of governing IT in an organization, more specifically, in IT project management. In addition, there is not much known concerning the ITG outcome of ITG practices in Malaysian organizations. Thus, this paper shares the level of readiness and awareness of ITG practices, for this particular case, when it comes to implementing IT projects.

Original language	English
Title of host publication	13th Pacific Asia Conference on Information Systems (PACIS 2009)
Subtitle of host publication	IT Services in a Global Environment
Place of Publication	Atlanta, GA
Publisher	AIS Electronic Library (AISeL)
Pages	1-15
Number of pages	15
Publication status	Published - 2009
Event	13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009 - Hyderabad, India Duration: 10 Jul 2009 → 12 Jul 2009

Other

Other	13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009
Country/Territory	India
City	Hyderabad
Period	10/07/09 → 12/07/09

Keywords

Accountability
IT governance
IT governance practices
IT outcome

Cite this

Jaafar, Noor Ismawati ; Jordan, Ernest. / Information Technology Governance (ITG) practices and accountability of Information Technology (IT) projects - A case study in a Malaysian Government-Linked Company (GLC). 13th Pacific Asia Conference on Information Systems (PACIS 2009): IT Services in a Global Environment. Atlanta, GA : AIS Electronic Library (AISeL), 2009. pp. 1-15

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title = "Information Technology Governance (ITG) practices and accountability of Information Technology (IT) projects - A case study in a Malaysian Government-Linked Company (GLC)",

abstract = "This paper analyses and presents a case study on ITG practices in a Government-linked company (GLC) by looking at the ITG process, accountability and the desirable behaviours of IT at the project level of the organization. The study reveals a number of important findings in the context of ITG implementation at the project level. As far as ITG documentation is concerned, there are numerous standards currently available of which many are continuously undergoing further development by IT professionals. Nonetheless, there is still no one correct way of governing IT in an organization, more specifically, in IT project management. In addition, there is not much known concerning the ITG outcome of ITG practices in Malaysian organizations. Thus, this paper shares the level of readiness and awareness of ITG practices, for this particular case, when it comes to implementing IT projects.",

keywords = "Accountability, IT governance, IT governance practices, IT outcome",

author = "Jaafar, {Noor Ismawati} and Ernest Jordan",

year = "2009",

language = "English",

pages = "1--15",

booktitle = "13th Pacific Asia Conference on Information Systems (PACIS 2009)",

publisher = "AIS Electronic Library (AISeL)",

note = "13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009 ; Conference date: 10-07-2009 Through 12-07-2009",

}

Jaafar, NI & Jordan, E 2009, Information Technology Governance (ITG) practices and accountability of Information Technology (IT) projects - A case study in a Malaysian Government-Linked Company (GLC). in 13th Pacific Asia Conference on Information Systems (PACIS 2009): IT Services in a Global Environment. AIS Electronic Library (AISeL), Atlanta, GA, pp. 1-15, 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009, Hyderabad, India, 10/07/09.

Information Technology Governance (ITG) practices and accountability of Information Technology (IT) projects - A case study in a Malaysian Government-Linked Company (GLC). / Jaafar, Noor Ismawati; Jordan, Ernest.
13th Pacific Asia Conference on Information Systems (PACIS 2009): IT Services in a Global Environment. Atlanta, GA: AIS Electronic Library (AISeL), 2009. p. 1-15.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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AB - This paper analyses and presents a case study on ITG practices in a Government-linked company (GLC) by looking at the ITG process, accountability and the desirable behaviours of IT at the project level of the organization. The study reveals a number of important findings in the context of ITG implementation at the project level. As far as ITG documentation is concerned, there are numerous standards currently available of which many are continuously undergoing further development by IT professionals. Nonetheless, there is still no one correct way of governing IT in an organization, more specifically, in IT project management. In addition, there is not much known concerning the ITG outcome of ITG practices in Malaysian organizations. Thus, this paper shares the level of readiness and awareness of ITG practices, for this particular case, when it comes to implementing IT projects.

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KW - IT governance practices

KW - IT outcome

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Information Technology Governance (ITG) practices and accountability of Information Technology (IT) projects - A case study in a Malaysian Government-Linked Company (GLC)

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