Instruments for exploring organizational culture: A review of the literature

Tobias Jung*, Tim Scott, Huw T O Davies, Peter Bower, Diane Whalley, Rosalind McNally, Russell Mannion

*Corresponding author for this work

Research output: Contribution to journalReview articlepeer-review

147 Citations (Scopus)

Abstract

Organizational culture is widely considered to be one of the most significant factors in reforming and modernizing public administration and service delivery. This article documents the findings of a literature review of existing qualitative and quantitative instruments for the exploration of organizational culture. Seventy instruments are identified, of which 48 could be submitted to psychometric assessment. The majority of these are at a preliminary stage of development. The study's conclusion is that there is no ideal instrument for cultural exploration. The degree to which any measure is seen as "fit for purpose" depends on the particular reason for which it is to be used and the context within which it is to be applied.

Original languageEnglish
Pages (from-to)1087-1096
Number of pages10
JournalPublic Administration Review
Volume69
Issue number6
DOIs
Publication statusPublished - Nov 2009
Externally publishedYes

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