Intercultural conflict management

Sandra Hartl; Meena Chavan; Lucy Taksa

doi:10.4337/9781800886377.ch41

Intercultural conflict management

Sandra Hartl, Meena Chavan, Lucy Taksa

Department of Management

Research output: Chapter in Book/Report/Conference proceeding › Entry for encyclopedia/dictionary/reference book › peer-review

Abstract

Cross-cultural differences exacerbate problems not only in negotiation processes and communication but also in relationship building and conflict management among all stakeholders. Professionals around the world do not possess the cultural competence to communicate across cultures. This chapter outlines a multilevel conceptual framework to understand the relationship between culture and conflict to minimise conflicts and elect an appropriate resolution strategy for management of conflicts.

Original language	English
Title of host publication	Encyclopedia of equality, equity, diversity and inclusion
Editors	Alain Klarsfeld, Stella Nkomo , Lucy Taksa, Anne-Françoise Bender , Gaëlle Cachat-Rosset
Place of Publication	Cheltenham, UK
Publisher	Edward Elgar Publishing
Chapter	41
Pages	197–200
Number of pages	4
ISBN (Electronic)	9781800886377
ISBN (Print)	9781800886360
DOIs	https://doi.org/10.4337/9781800886377.ch41
Publication status	Published - 24 May 2024

Keywords

Intercultural communication
Cultural competence
Conflict resolution styles
Multinational companies

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10.4337/9781800886377.ch41Licence: Other

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Intercultural conflict management. / Hartl, Sandra; Chavan, Meena; Taksa, Lucy.
Encyclopedia of equality, equity, diversity and inclusion. ed. / Alain Klarsfeld; Stella Nkomo ; Lucy Taksa; Anne-Françoise Bender ; Gaëlle Cachat-Rosset . Cheltenham, UK: Edward Elgar Publishing, 2024. p. 197–200.

Research output: Chapter in Book/Report/Conference proceeding › Entry for encyclopedia/dictionary/reference book › peer-review

TY - CHAP

T1 - Intercultural conflict management

AU - Hartl, Sandra

AU - Chavan, Meena

AU - Taksa, Lucy

PY - 2024/5/24

Y1 - 2024/5/24

N2 - Cross-cultural differences exacerbate problems not only in negotiation processes and communication but also in relationship building and conflict management among all stakeholders. Professionals around the world do not possess the cultural competence to communicate across cultures. This chapter outlines a multilevel conceptual framework to understand the relationship between culture and conflict to minimise conflicts and elect an appropriate resolution strategy for management of conflicts.

AB - Cross-cultural differences exacerbate problems not only in negotiation processes and communication but also in relationship building and conflict management among all stakeholders. Professionals around the world do not possess the cultural competence to communicate across cultures. This chapter outlines a multilevel conceptual framework to understand the relationship between culture and conflict to minimise conflicts and elect an appropriate resolution strategy for management of conflicts.

KW - Intercultural communication

KW - Cultural competence

KW - Conflict resolution styles

KW - Multinational companies

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DO - 10.4337/9781800886377.ch41

M3 - Entry for encyclopedia/dictionary/reference book

AN - SCOPUS:85197161622

SN - 9781800886360

SP - 197

EP - 200

BT - Encyclopedia of equality, equity, diversity and inclusion

A2 - Klarsfeld, Alain

A2 - Nkomo , Stella

A2 - Taksa, Lucy

A2 - Bender , Anne-Françoise

A2 - Cachat-Rosset , Gaëlle

PB - Edward Elgar Publishing

CY - Cheltenham, UK

ER -

Intercultural conflict management

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Keywords

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