Interface usability across and within EHR vendors and medical settings

the often unexamined need for interface similarities

Ross Koppel*, Craig Kuziemsky

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

1 Citation (Scopus)
2 Downloads (Pure)


Usability of health information technology (HIT), if considered at all, is usually focused on individual providers, settings and vendors. However, in light of transformative models of healthcare delivery such as collaborative care delivery that crosses providers and settings, we need to think of usability as a collective and constantly emerging process. To address this new reality we develop a matrix of usability that spans several dimensions and contexts, incorporating differing vendors, user, settings, disciplines, and display configurations. The matrix, while conceptual, extends existing work by providing the means for discussion of usability issues and needs beyond one setting and one user type.

Original languageEnglish
Title of host publicationBuilding Capacity for Health Informatics in the Future
EditorsFrancis Lau, John Bartle-Clar, Gerry Bliss, Elizabeth Borycki, Karen Courtney, Alex Kuo
Place of PublicationAmsterdam, Netherlands
PublisherIOS Press
Number of pages5
ISBN (Electronic)9781614997429
ISBN (Print)9781614997412
Publication statusPublished - 2017
Externally publishedYes
EventInformation Technology and Communications in Health conference (ITCH 2017) - Victoria, BC, Canada
Duration: 16 Feb 201719 Feb 2017

Publication series

NameStudies in Health Technology and Informatics
PublisherIOS PRESS
ISSN (Print)0926-9630


ConferenceInformation Technology and Communications in Health conference (ITCH 2017)
CityVictoria, BC

Bibliographical note

Copyright the Author(s) 2017. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.


  • collaborative care delivery
  • evaluation
  • health information technology
  • usability

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