Internet-based changes in organizational communication

Erik Lundmark, Alf Westelius

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This chapter presents a descriptive study of the use of information and communication technology (ICT) and the change in communication patterns in Swedish sport associations over the period 1994 to 2003. The change is discussed in light of Internet and broadband diffusion. Results show that new channels for communication have been adopted, primarily Web sites and e-mail, but few established channels have been dropped. While there are associations that save time and money and increase the spirit of community using ICT, many organizations experience the increased number of communication channels as a burden since maintaining them takes extra resources but the benefits are not always easy to detect or measure. Certain characteristics common among nonprofit organizations (NPOs) as well as Internet and broadband access have irifluenced the development of ICT use.
Original languageEnglish
Title of host publicationHandbook of research on global diffusion of broadband data transmission
EditorsYogesh K. Dwivedi, Anastasia Papazafeiropoulou, Jyoti Choudrie
Place of PublicationHershey, PA
PublisherInformation Science Reference
Pages637-654
Number of pages18
ISBN (Print)9781599048512
Publication statusPublished - 2008
Externally publishedYes

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    Lundmark, E., & Westelius, A. (2008). Internet-based changes in organizational communication. In Y. K. Dwivedi, A. Papazafeiropoulou, & J. Choudrie (Eds.), Handbook of research on global diffusion of broadband data transmission (pp. 637-654). Hershey, PA: Information Science Reference.