TY - JOUR
T1 - Introducing soft systems methodology plus (SSM+)
T2 - why we need it and what it can contribute.
AU - Braithwaite, Jeffrey
AU - Hindle, Don
AU - Iedema, Rick
AU - Westbrook, Johanna I.
PY - 2002
Y1 - 2002
N2 - There are many complicated and seemingly intractable problems in the health care sector. Past ways to address them have involved political responses, economic restructuring, biomedical and scientific studies, and managerialist or business-oriented tools. Few methods have enabled us to develop a systematic response to problems. Our version of soft systems methodology, SSM+, seems to improve problem solving processes by providing an iterative, staged framework that emphasises collaborative learning and systems redesign involving both technical and cultural fixes.
AB - There are many complicated and seemingly intractable problems in the health care sector. Past ways to address them have involved political responses, economic restructuring, biomedical and scientific studies, and managerialist or business-oriented tools. Few methods have enabled us to develop a systematic response to problems. Our version of soft systems methodology, SSM+, seems to improve problem solving processes by providing an iterative, staged framework that emphasises collaborative learning and systems redesign involving both technical and cultural fixes.
UR - http://www.scopus.com/inward/record.url?scp=0036357589&partnerID=8YFLogxK
M3 - Article
C2 - 12046149
AN - SCOPUS:0036357589
SN - 0156-5788
VL - 25
SP - 191
EP - 198
JO - Australian Health Review: a publication of the Australian Hospital Association
JF - Australian Health Review: a publication of the Australian Hospital Association
IS - 2
ER -