Is having quality as an item on the executive board agenda associated with the implementation of quality management systems in European hospitals: a quantitative analysis

Daan Botje*, N. S. Klazinga, R. Suñol, O. Groene, H. Pfaff, R. Mannion, A. Depaigneloth, O. A. Arah, M. Dersarkissian, C. Wagner, D. S. Kringos, M. J M H Lombarts, T. Plochg, M. A. Lopez, M. Secanell, P. Vallejo, P. Bartels, S. Kristensen, P. Michel, F. Saillour-GlenissonF. Vlcek, M. Car, S. Jones, E. Klaus, S. Bottaro, P. Garel, M. Saluvan, C. Bruneau, C. Shaw, A. Hammer, O. Ommen, H. Kutaj-Wasikowska, B. Kutryba, A. Escoval, A. Lívio, M. Eiras, M. Franca, I. Leite, F. Almeman, H. Kus, K. Ozturk, C. A. Thompson, A. Wang, A. Thompson, DUQuE Project Consortium

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

23 Citations (Scopus)

Abstract

Objective: To assess whether there is a relationship between having quality as an item on the board's agenda, perceived external pressure (PEP) and the implementation of quality management in European hospitals. Design: A quantitative, mixed method, cross-sectional study in seven European countries in 2011 surveying CEOs and quality managers and data from onsite audits. Participants: One hundred and fifty-five CEOs and 155 quality managers. Setting: One hundred and fifty-five randomly selected acute care hospitals in seven European countries (Czech Republic, France, Germany, Poland, Portugal, Spain and Turkey). Main outcome measure(s): Three constructs reflecting quality management based on questionnaire and audit data: (i) Quality Management System Index, (ii) Quality Management Compliance Index and (iii) Clinical Quality Implementation Index. The main predictor was whether quality performance was on the executive board's agenda. Results: Discussing quality performance at executive board meetings more often was associated with a higher quality management system score (regression coefficient b = 2.53; SE = 1.16; P = 0.030). We found a trend in the associations of discussing quality performance with quality compliance and clinical quality implementation. PEP did not modify these relationships. Conclusions: Having quality as an item on the executive board's agenda allows them to review and discuss quality performance more often in order to improve their hospital's quality management. Generally, and as this study found, having quality on the executive board's agenda matters.

Original languageEnglish
Pages (from-to)92-99
Number of pages8
JournalInternational Journal for Quality in Health Care
Volume26
DOIs
Publication statusPublished - Apr 2014
Externally publishedYes

Keywords

  • Acute care hospitals
  • Executive board
  • External pressure
  • International research
  • Quality management
  • Quality on the agenda

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