Keeping the questions conversational: using structured representations to resolve dependency in conversational question answering

Munazza Zaib*, Quan Z. Sheng, Wei Emma Zhang, Adnan Mahmood

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

1 Citation (Scopus)

Abstract

Having an intelligent dialogue agent that can engage in conversational question answering (ConvQA) is now no longer limited to Sci-Fi movies only and has, in fact, turned into a reality. These intelligent agents are required to understand and correctly interpret the sequential turns provided as the context of the given question. However, these sequential questions are sometimes left implicit and thus require the resolution of some natural language phenomena such as anaphora and ellipsis. The task of question rewriting has the potential to address the challenges of resolving dependencies amongst the contextual turns by transforming them into intent-explicit questions. Nonetheless, the solution of rewriting the implicit questions comes with some potential challenges such as resulting in verbose questions and taking conversational aspect out of the scenario by generating the self-contained questions. In this paper, we propose a novel framework, CONVSR (CONVQA using Structured Representations) for capturing and generating intermediate representations as conversational cues to enhance the capability of the QA model to better interpret the incomplete questions. We also deliberate how the strengths of this task could be leveraged in a bid to design more engaging and more eloquent conversational agents. We test our model on the QuAC and CANARD data sets and illustrate by experimental results that our proposed framework achieves a better Fl score than the standard question rewriting model.

Original languageEnglish
Title of host publication2023 International Joint Conference on Neural Networks (IJCNN)
Place of PublicationPiscataway, NJ
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Number of pages7
ISBN (Electronic)9781665488679
ISBN (Print)9781665488686
DOIs
Publication statusPublished - 2023
Event2023 International Joint Conference on Neural Networks, IJCNN 2023 - Gold Coast, Australia
Duration: 18 Jun 202323 Jun 2023

Publication series

Name
ISSN (Print)2161-4393
ISSN (Electronic)2161-4407

Conference

Conference2023 International Joint Conference on Neural Networks, IJCNN 2023
Country/TerritoryAustralia
CityGold Coast
Period18/06/2323/06/23

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