Knowing-doing gaps in the ICT workplace: Gender and culture

Debbie Richards; Peter Busch

Knowing-doing gaps in the ICT workplace: Gender and culture

Debbie Richards^*, Peter Busch

^*Corresponding author for this work

School of Computing

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

1 Citation (Scopus)

Abstract

Knowledge that is not applied, results in a 'knowing-doing gap'. While education, training and knowledge management practices will affect what we know; how, when and with whom we use that knowledge will be mediated by cultural influences at the societal, organizational, group and individual levels. Based on a study involving 119 ICT workers in multicultural Australia, we found patterns of knowledge usage behaviour using a psychology-based scenario approach across a number of gender and culture-based cohorts: Male, Female, Anglo, Non English Speaking Background, Western and Eastern. In this paper we focus particularly on the results of statistical analysis of the data by gender and culture to compare 'ethical' (should do) responses with their corresponding 'realistic' (will do) responses.

Original language	English
Title of host publication	19th European Conference on Information Systems, ECIS 2011
Place of Publication	USA
Publisher	Association for Information Systems
Pages	1-12
Number of pages	12
Publication status	Published - 2011
Event	19th European Conference on Information Systems - ICT and Sustainable Service Development, ECIS 2011 - Helsinki, Finland Duration: 9 Jun 2011 → 11 Jun 2011

Other

Other	19th European Conference on Information Systems - ICT and Sustainable Service Development, ECIS 2011
Country/Territory	Finland
City	Helsinki
Period	9/06/11 → 11/06/11

Cite this

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title = "Knowing-doing gaps in the ICT workplace: Gender and culture",

abstract = "Knowledge that is not applied, results in a 'knowing-doing gap'. While education, training and knowledge management practices will affect what we know; how, when and with whom we use that knowledge will be mediated by cultural influences at the societal, organizational, group and individual levels. Based on a study involving 119 ICT workers in multicultural Australia, we found patterns of knowledge usage behaviour using a psychology-based scenario approach across a number of gender and culture-based cohorts: Male, Female, Anglo, Non English Speaking Background, Western and Eastern. In this paper we focus particularly on the results of statistical analysis of the data by gender and culture to compare 'ethical' (should do) responses with their corresponding 'realistic' (will do) responses.",

author = "Debbie Richards and Peter Busch",

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N2 - Knowledge that is not applied, results in a 'knowing-doing gap'. While education, training and knowledge management practices will affect what we know; how, when and with whom we use that knowledge will be mediated by cultural influences at the societal, organizational, group and individual levels. Based on a study involving 119 ICT workers in multicultural Australia, we found patterns of knowledge usage behaviour using a psychology-based scenario approach across a number of gender and culture-based cohorts: Male, Female, Anglo, Non English Speaking Background, Western and Eastern. In this paper we focus particularly on the results of statistical analysis of the data by gender and culture to compare 'ethical' (should do) responses with their corresponding 'realistic' (will do) responses.

AB - Knowledge that is not applied, results in a 'knowing-doing gap'. While education, training and knowledge management practices will affect what we know; how, when and with whom we use that knowledge will be mediated by cultural influences at the societal, organizational, group and individual levels. Based on a study involving 119 ICT workers in multicultural Australia, we found patterns of knowledge usage behaviour using a psychology-based scenario approach across a number of gender and culture-based cohorts: Male, Female, Anglo, Non English Speaking Background, Western and Eastern. In this paper we focus particularly on the results of statistical analysis of the data by gender and culture to compare 'ethical' (should do) responses with their corresponding 'realistic' (will do) responses.

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PB - Association for Information Systems

CY - USA

Y2 - 9 June 2011 through 11 June 2011

ER -

Knowing-doing gaps in the ICT workplace: Gender and culture

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