Language work in the internet café

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    There is now a well-established body of work exploring the language work provided by service workers in call centres and tourist businesses. By contrast, the multilingual language work provided by migrants for migrants in multiethnic service enterprises has rarely been the focus of sociolinguistic attention. A recent book by Maria Sabaté i Dalmau, Migrant Communication Enterprises published by Multilingual Matters, fills this gap with an ethnographic inquiry into the language practices in a locutorio, a call shop, in Barcelona. A locutorio offers all kinds of telecommunication services such as billed calls in booths, the sale of top-ups for mobiles, fax services, internet access and international money transfers.
    Original languageEnglish
    Specialist publicationLanguage on the move
    PublisherLanguage on the move
    Publication statusPublished - 22 Sept 2014

    Bibliographical note

    Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.


    • 200401 applied linguistics and educational linguistics
    • 200405 language in culture and society (sociolinguistics)


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