"Lean" into your service model

an institutional case study using library systems

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationGlobal Lean for higher education
Subtitle of host publicationa themed anthology of case studies, approaches, and tools
EditorsStephen Yorkstone
Place of PublicationNew York ; London
PublisherRoutledge, Taylor and Francis Group
Chapter4
Pages63-78
Number of pages16
ISBN (Electronic)9780429399688
ISBN (Print)9780367024284
Publication statusPublished - 2020

Cite this

Wai, T. L. H., & O'Connor, L. (2020). "Lean" into your service model: an institutional case study using library systems. In S. Yorkstone (Ed.), Global Lean for higher education: a themed anthology of case studies, approaches, and tools (pp. 63-78). New York ; London: Routledge, Taylor and Francis Group.