Lessons learned from the introduction of an electronic safety net to enhance test result management in an Australian mothers' hospital

Andrew Georgiou*, Sharyn Lymer, Megan Forster, Michael Strachan, Sara Graham, Geof Hirst, Joanne Callen, Johanna I. Westbrook

*Corresponding author for this work

Research output: Contribution to journalArticle

11 Citations (Scopus)
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This study describes the implementation and impact of an electronic test result acknowledgement (RA) system in the Mater Mothers' Hospital in Brisbane, Australia. The Verdi application electronically records clinicians' acknowledgement of the review of results. Hospital data (August 2011-August 2012) were extracted to measure clinicians' acknowledgement practices. There were 27 354 inpatient test results for 6855 patients. All test results were acknowledged. 60% (95% CI 59% to 61%) of laboratory and 44% (95% CI 40% to 48%) of imaging results were acknowledged within 24 h. The median time between report availability and acknowledgement was 18.1 h for laboratory and 1 day 18 h for imaging results. The median time from when a result was first viewed to its acknowledgement was 7 min for laboratory and 1 min for imaging results. The longest recorded time to acknowledgement was 38 days. Electronic RA provides a safety net to enhance test result management.

Original languageEnglish
Pages (from-to)1104-1108
Number of pages5
JournalJournal of the American Medical Informatics Association
Issue number6
Publication statusPublished - 2014
Externally publishedYes


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