Leveraging goal models and performance indicators to assess health care information systems

Craig Kuziemsky*, Xia Liu, Liam Peyton

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

9 Citations (Scopus)

Abstract

Health care delivery teams are increasingly adopting healthcare information systems (HCIS) to improve the efficiency and quality of care. Methods for assessing candidate HCIS exist, but are inadequate. Enhanced approaches to HCIS assessment are needed which focus on quality of care goals and compliance with accreditation standards. Performance indicators are often used to measure how well goals are met, but on their own are not sufficient. We presents a five-step framework for modeling the impact of candidate HCIS using User Requirements Notation based on impact points where the effects on operational business processes are measured and linked to organizational goals. A case study illustrates the framework and evaluates its potential.

Original languageEnglish
Title of host publicationProceedings - 7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010
Place of PublicationPiscataway, NJ
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Pages222-227
Number of pages6
ISBN (Print)9780769542416
DOIs
Publication statusPublished - 2010
Externally publishedYes
Event7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010 - Porto, Portugal
Duration: 29 Sep 20102 Oct 2010

Other

Other7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010
CountryPortugal
CityPorto
Period29/09/102/10/10

Keywords

  • Goal models
  • Health care information system
  • Performance indicators
  • Quality of care
  • Requirements engineering
  • User requirements notation

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