Leveraging goal models and performance indicators to assess health care information systems

Craig Kuziemsky; Xia Liu; Liam Peyton

doi:10.1109/QUATIC.2010.37

Leveraging goal models and performance indicators to assess health care information systems

Craig Kuziemsky^*, Xia Liu, Liam Peyton

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

11 Citations (Scopus)

Abstract

Health care delivery teams are increasingly adopting healthcare information systems (HCIS) to improve the efficiency and quality of care. Methods for assessing candidate HCIS exist, but are inadequate. Enhanced approaches to HCIS assessment are needed which focus on quality of care goals and compliance with accreditation standards. Performance indicators are often used to measure how well goals are met, but on their own are not sufficient. We presents a five-step framework for modeling the impact of candidate HCIS using User Requirements Notation based on impact points where the effects on operational business processes are measured and linked to organizational goals. A case study illustrates the framework and evaluates its potential.

Original language	English
Title of host publication	Proceedings - 7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010
Place of Publication	Piscataway, NJ
Publisher	Institute of Electrical and Electronics Engineers (IEEE)
Pages	222-227
Number of pages	6
ISBN (Print)	9780769542416
DOIs	https://doi.org/10.1109/QUATIC.2010.37
Publication status	Published - 2010
Externally published	Yes
Event	7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010 - Porto, Portugal Duration: 29 Sept 2010 → 2 Oct 2010

Other

Other	7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010
Country/Territory	Portugal
City	Porto
Period	29/09/10 → 2/10/10

Keywords

Goal models
Health care information system
Performance indicators
Quality of care
Requirements engineering
User requirements notation

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10.1109/QUATIC.2010.37

Cite this

Kuziemsky, C., Liu, X., & Peyton, L. (2010). Leveraging goal models and performance indicators to assess health care information systems. In Proceedings - 7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010 (pp. 222-227). Article 5655269 Institute of Electrical and Electronics Engineers (IEEE). https://doi.org/10.1109/QUATIC.2010.37

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title = "Leveraging goal models and performance indicators to assess health care information systems",

abstract = "Health care delivery teams are increasingly adopting healthcare information systems (HCIS) to improve the efficiency and quality of care. Methods for assessing candidate HCIS exist, but are inadequate. Enhanced approaches to HCIS assessment are needed which focus on quality of care goals and compliance with accreditation standards. Performance indicators are often used to measure how well goals are met, but on their own are not sufficient. We presents a five-step framework for modeling the impact of candidate HCIS using User Requirements Notation based on impact points where the effects on operational business processes are measured and linked to organizational goals. A case study illustrates the framework and evaluates its potential.",

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author = "Craig Kuziemsky and Xia Liu and Liam Peyton",

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Kuziemsky, C, Liu, X & Peyton, L 2010, Leveraging goal models and performance indicators to assess health care information systems. in Proceedings - 7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010., 5655269, Institute of Electrical and Electronics Engineers (IEEE), Piscataway, NJ, pp. 222-227, 7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010, Porto, Portugal, 29/09/10. https://doi.org/10.1109/QUATIC.2010.37

Leveraging goal models and performance indicators to assess health care information systems. / Kuziemsky, Craig; Liu, Xia; Peyton, Liam.
Proceedings - 7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010. Piscataway, NJ: Institute of Electrical and Electronics Engineers (IEEE), 2010. p. 222-227 5655269.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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AU - Liu, Xia

AU - Peyton, Liam

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AB - Health care delivery teams are increasingly adopting healthcare information systems (HCIS) to improve the efficiency and quality of care. Methods for assessing candidate HCIS exist, but are inadequate. Enhanced approaches to HCIS assessment are needed which focus on quality of care goals and compliance with accreditation standards. Performance indicators are often used to measure how well goals are met, but on their own are not sufficient. We presents a five-step framework for modeling the impact of candidate HCIS using User Requirements Notation based on impact points where the effects on operational business processes are measured and linked to organizational goals. A case study illustrates the framework and evaluates its potential.

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KW - Health care information system

KW - Performance indicators

KW - Quality of care

KW - Requirements engineering

KW - User requirements notation

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M3 - Conference proceeding contribution

AN - SCOPUS:78751509843

SN - 9780769542416

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EP - 227

BT - Proceedings - 7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010

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Kuziemsky C, Liu X, Peyton L. Leveraging goal models and performance indicators to assess health care information systems. In Proceedings - 7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010. Piscataway, NJ: Institute of Electrical and Electronics Engineers (IEEE). 2010. p. 222-227. 5655269 doi: 10.1109/QUATIC.2010.37

Leveraging goal models and performance indicators to assess health care information systems

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Keywords

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