Listen to me

improving process model matching through user feedback

Christopher Klinkmüller, Henrik Leopold, Ingo Weber, Jan Mendling, André Ludwig

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

20 Citations (Scopus)

Abstract

Many use cases in business process management rely on the identification of correspondences between process models. However, the sparse information in process models makes matching a fundamentally hard problem. Consequently, existing approaches yield a matching quality which is too low to be useful in practice. Therefore, we investigate incorporating user feedback to improve matching quality. To this end, we examine which information is suitable for feedback analysis. On this basis, we design an approach that performs matching in an iterative, mixed-initiative approach: we determine correspondences between two models automatically, let the user correct them, and analyze this input to adapt the matching algorithm. Then, we continue with matching the next two models, and so forth. This approach improves the matching quality, as showcased by a comparative evaluation. From this study, we also derive strategies on how to maximize the quality while limiting the additional effort required from the user.

Original languageEnglish
Title of host publicationBusiness Process Management
Subtitle of host publication12th International Conference, BPM 2014 Haifa, Israel, September 7-11, 2014 proceedings
EditorsShazia Sadiq, Pnina Soffer, Hagen Völzer
Place of PublicationCham
PublisherSpringer, Springer Nature
Pages84-100
Number of pages17
ISBN (Electronic)9783319101729
ISBN (Print)9783319101712
DOIs
Publication statusPublished - 2014
Externally publishedYes
EventInternational Conference on Business Process Management (12th : 2014) - Haifa, Israel
Duration: 7 Sep 201411 Sep 2014

Publication series

NameLecture Notes in Computer Science
PublisherSpringer International Publishing
Volume8659
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

OtherInternational Conference on Business Process Management (12th : 2014)
Abbreviated titleBPM 2014
CountryIsrael
CityHaifa
Period7/09/1411/09/14

Keywords

  • BPM
  • process similarity
  • process model matching

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  • Cite this

    Klinkmüller, C., Leopold, H., Weber, I., Mendling, J., & Ludwig, A. (2014). Listen to me: improving process model matching through user feedback. In S. Sadiq, P. Soffer, & H. Völzer (Eds.), Business Process Management: 12th International Conference, BPM 2014 Haifa, Israel, September 7-11, 2014 proceedings (pp. 84-100). (Lecture Notes in Computer Science; Vol. 8659). Cham: Springer, Springer Nature. https://doi.org/10.1007/978-3-319-10172-9_6