Little things matter: a time and motion study of pharmacists' activities in a paediatric hospital

Elin C. Lehnbom*, Ling Li, Mirela Prgomet, Wing Y. Lam, Johanna I. Westbrook

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

7 Citations (Scopus)
371 Downloads (Pure)

Abstract

How healthcare providers distribute their time can impact on the quality and safety of care delivered, and this has been widely studied in hospitals providing care to adult patients. Children are different to adults and the workflow of healthcare providers in paediatric settings is largely unknown. The aim of this study was to quantify how clinical pharmacists working in a paediatric hospital spend their time. A direct observational time and motion study was conducted where two independent observers shadowed seven pharmacists covering eight wards for over 60 hours. Pharmacists spent the majority of time performing medication review (32.6%), followed by communication, non-clinical tasks, supply, medication discussion and in-transit. They were interrupted 3.5 times per hour and spent 4.4% of observed time multi-tasking. This is the first study to quantify how pharmacists in a paediatric hospital distribute their time. These results could act as useful baseline data against which to measure the impact of innovations, such as electronic medication management systems, on pharmacists' workflow.

Original languageEnglish
Title of host publicationDigital Health Innovation for Consumers, Clinicians, Connectivity and Community - Selected Papers from the 24th Australian National Health Informatics Conference, HIC 2016
EditorsAndrew Georgiou, Louise K. Schaper, Sue Whetton
Place of PublicationAmsterdam, Netherlands
PublisherIOS Press
Pages80-86
Number of pages7
Volume227
ISBN (Electronic)9781614996668
ISBN (Print)9781614996651
DOIs
Publication statusPublished - 2016
Event24th Australian National Health Informatics Conference, HIC 2016 - Melbourne, Australia
Duration: 25 Jul 201627 Jul 2016

Publication series

NameStudies in Health Technology and Informatics
Volume227
ISSN (Print)09269630
ISSN (Electronic)18798365

Other

Other24th Australian National Health Informatics Conference, HIC 2016
CountryAustralia
CityMelbourne
Period25/07/1627/07/16

Bibliographical note

Copyright the Author(s) and IOS Press 2016. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

Fingerprint

Dive into the research topics of 'Little things matter: a time and motion study of pharmacists' activities in a paediatric hospital'. Together they form a unique fingerprint.

Cite this