Abstract
To gain competitive advantages in the global market, many Chinese manufacturing firms have invested heavily in implementing Enterprise Resource Planning (ERP) systems. Evidence shows however that ERP post-implementation performance has varied significantly between firms. This paper aims to investigate such variances in performance in the Chinese manufacturing context, particularly at a plant level. A model developed by Gattiker and Goodhue (2005) has been adapted and extended for our investigation incorporating a survey instrument. Data were collected from 59 Chinese manufacturing firms. The data collected were analyzed using Structural Equation Modeling in association with Partial Least Squares technique. The results shows that the level of interdependence, differentiation between plants, time elapsed since the systems have gone live, high context communication in the Chinese culture, and personal relationship (Guanxi) have significance impact on ERP post-implementation performance.
| Original language | English |
|---|---|
| Title of host publication | 15th Americas Conference on Information Systems 2009, AMCIS 2009 |
| Editors | Ken Kendall, Upkar Varshney |
| Place of Publication | San Francisco, CA |
| Publisher | Americas Conference on Information Systems |
| Pages | 4717-4726 |
| Number of pages | 10 |
| Volume | 7 |
| ISBN (Print) | 9781615675814 |
| Publication status | Published - 2009 |
| Event | 15th Americas Conference on Information Systems 2009, AMCIS 2009 - San Francisco, CA, United States Duration: 6 Aug 2009 → 9 Aug 2009 |
Other
| Other | 15th Americas Conference on Information Systems 2009, AMCIS 2009 |
|---|---|
| Country/Territory | United States |
| City | San Francisco, CA |
| Period | 6/08/09 → 9/08/09 |
Keywords
- China
- Culture
- ERP
- Manufacturing
- Plant-Level Analysis
- Post-Implementation Performance