Management skills and capabilities in an era of technology disruption

Yvette Blount*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

1 Citation (Scopus)


This chapter examines the literature relating to information and communications technology (ICT) and management skills and capabilities relating to anywhere working. The workforce is becoming more global, and workers can work from anywhere and still be connected with colleagues and collaborators. Although ICT is an enabler of anywhere working, sustainable anywhere working requires specific management skills and capabilities. Globalization of work requires organizations to manage workers ranging from full-time employees through to freelancers working in different locations including a central office, coworking center, from home and other flexible options. The chapter concludes by proposing a research agenda and conceptual framework to identify the management skills and capabilities required to successfully manage anywhere working (other terms include telework and telecommuting). The proposed conceptual framework will inform researchers and managers on best practice for adopting sustainable anywhere working to achieve strategic business objectives.

Original languageEnglish
Title of host publicationRemote work and collaboration
Subtitle of host publicationbreakthroughs in research and practice
Place of PublicationHershey, PA
PublisherIGI Global
Number of pages16
ISBN (Electronic)9781522519195
ISBN (Print)1522519181, 9781522519188
Publication statusPublished - 20 Mar 2017

Bibliographical note

This work was previously published in Anywhere Working and the New Era of Telecommuting edited by Yvette Blount and Marianne Gloet, pages 1-21, copyright year 2017 by Business Science Reference (an imprint of IGI Global).


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