Managing grievances and conflict

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationAustralian master human resources guide
Place of PublicationNorth Ryde, NSW
PublisherCCH Australia
Number of pages18
ISBN (Print)9781921022746
Publication statusPublished - 2006


  • conflict management
  • human resource management
  • workplace conflict
  • organisations

Cite this

Heys, A. (2006). Managing grievances and conflict. In Australian master human resources guide (pp. 851-868). North Ryde, NSW: CCH Australia.