Abstract
This research examines the perceptions of ‘Millennials’ on cyberloafing, as a form of workplace deviance, and uncovers their rationale for cyberloafing to better understand, how organisations can mitigate this issue. Employing a qualitative research methodology, a total of 90 semi-structured interviews were conducted. Results suggested that Millennials viewed cyberloafing to be a relatively inconsequential form of workplace deviance and a social and cultural norm among their cohort. Cyberloafing was seen as a tool to work faster and to enhance their productivity in the long-term. Other themes that emerged included, cyberloafing as an escape from boredom and a stress reliever. Many respondents justified their behaviour and explained that cyberloafing has developed as an ingrained habit and is a brilliant necessity in today’s competitive world and good for business. Our findings suggest that organisations will need to develop policies in collaboration with Millennials to reach a middle ground between deterrence and laissez-faire policies to curb this menace that is costing organizations millions of dollars in productivity.
Original language | English |
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Number of pages | 1 |
Journal | Academy of Management Annual Meeting Proceedings |
Volume | 2021 |
Issue number | 1 |
DOIs | |
Publication status | Published - 26 Jul 2021 |
Event | 81st Annual Meeting of the Academy of Management - virtual Duration: 29 Jul 2021 → 4 Aug 2021 https://aom.org/events/annual-meeting |