Mitigating difficult requests in the workplace: What learners and teachers need to know

Gillian Wigglesworth*, Lynda Yates

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

16 Citations (Scopus)
Original languageEnglish
Pages (from-to)791-803
Number of pages13
JournalTESOL Quarterly
Volume41
Issue number4
DOIs
Publication statusPublished - Dec 2007
Externally publishedYes

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