Mitigating difficult requests in the workplace: What learners and teachers need to know

Gillian Wigglesworth^*, Lynda Yates

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

21 Citations (Scopus)

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title = "Mitigating difficult requests in the workplace: What learners and teachers need to know",

author = "Gillian Wigglesworth and Lynda Yates",

year = "2007",

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