Moving towards 24-hour support

Matilda Kolandaisamy; Malcolm Keech

Moving towards 24-hour support

Matilda Kolandaisamy, Malcolm Keech

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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Abstract

The academic institution of today is becoming increasingly involved in the electronic delivery of programmes to learners who are geographically dispersed. At the same time, Internet use from home by internal and external students is rapidly expanding. The surge in demand for 24-hour access to IT-based facilities by students and staff off-campus has made the expansion of current services a strategic imperative. This paper suggests a particular solution to the problem of meeting the growing needs of remote users through extending information services by innovative, collaborative efforts with universities worldwide.

Original language	English
Title of host publication	Books and bytes
Subtitle of host publication	technologies for the hybrid library : proceedings, VALA2000 10th Biennial Conference and Exhibition, 16-18 February, 2000, Melbourne Convention Centre
Place of Publication	Melbourne
Publisher	VALA
Number of pages	9
Publication status	Published - 2000
Event	VALA Biennial Conference and Exhibition (10th : 2000) - Melbourne Duration: 16 Feb 2000 → 18 Feb 2000

Conference

Conference	VALA Biennial Conference and Exhibition (10th : 2000)
City	Melbourne
Period	16/02/00 → 18/02/00

Keywords

academic libraries
remote users
24-hour support

Access to Document

Publisher VersionAccepted author manuscript, 49.6 KBLicence: Unspecified

Cite this

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title = "Moving towards 24-hour support",

abstract = "The academic institution of today is becoming increasingly involved in the electronic delivery of programmes to learners who are geographically dispersed. At the same time, Internet use from home by internal and external students is rapidly expanding. The surge in demand for 24-hour access to IT-based facilities by students and staff off-campus has made the expansion of current services a strategic imperative. This paper suggests a particular solution to the problem of meeting the growing needs of remote users through extending information services by innovative, collaborative efforts with universities worldwide.",

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author = "Matilda Kolandaisamy and Malcolm Keech",

year = "2000",

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note = "VALA Biennial Conference and Exhibition (10th : 2000) ; Conference date: 16-02-2000 Through 18-02-2000",

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Moving towards 24-hour support. / Kolandaisamy, Matilda; Keech, Malcolm.
Books and bytes: technologies for the hybrid library : proceedings, VALA2000 10th Biennial Conference and Exhibition, 16-18 February, 2000, Melbourne Convention Centre. Melbourne: VALA, 2000.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

TY - GEN

T1 - Moving towards 24-hour support

AU - Kolandaisamy, Matilda

AU - Keech, Malcolm

PY - 2000

Y1 - 2000

N2 - The academic institution of today is becoming increasingly involved in the electronic delivery of programmes to learners who are geographically dispersed. At the same time, Internet use from home by internal and external students is rapidly expanding. The surge in demand for 24-hour access to IT-based facilities by students and staff off-campus has made the expansion of current services a strategic imperative. This paper suggests a particular solution to the problem of meeting the growing needs of remote users through extending information services by innovative, collaborative efforts with universities worldwide.

AB - The academic institution of today is becoming increasingly involved in the electronic delivery of programmes to learners who are geographically dispersed. At the same time, Internet use from home by internal and external students is rapidly expanding. The surge in demand for 24-hour access to IT-based facilities by students and staff off-campus has made the expansion of current services a strategic imperative. This paper suggests a particular solution to the problem of meeting the growing needs of remote users through extending information services by innovative, collaborative efforts with universities worldwide.

KW - academic libraries

KW - remote users

KW - 24-hour support

M3 - Conference proceeding contribution

BT - Books and bytes

PB - VALA

CY - Melbourne

T2 - VALA Biennial Conference and Exhibition (10th : 2000)

Y2 - 16 February 2000 through 18 February 2000

ER -

Moving towards 24-hour support

Abstract

Conference

Keywords

Access to Document

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