Moving towards 24-hour support

Matilda Kolandaisamy, Malcolm Keech

    Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

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    The academic institution of today is becoming increasingly involved in the electronic delivery of programmes to learners who are geographically dispersed. At the same time, Internet use from home by internal and external students is rapidly expanding. The surge in demand for 24-hour access to IT-based facilities by students and staff off-campus has made the expansion of current services a strategic imperative. This paper suggests a particular solution to the problem of meeting the growing needs of remote users through extending information services by innovative, collaborative efforts with universities worldwide.
    Original languageEnglish
    Title of host publicationBooks and bytes
    Subtitle of host publicationtechnologies for the hybrid library : proceedings, VALA2000 10th Biennial Conference and Exhibition, 16-18 February, 2000, Melbourne Convention Centre
    Place of PublicationMelbourne
    Number of pages9
    Publication statusPublished - 2000
    EventVALA Biennial Conference and Exhibition (10th : 2000) - Melbourne
    Duration: 16 Feb 200018 Feb 2000


    ConferenceVALA Biennial Conference and Exhibition (10th : 2000)


    • academic libraries
    • remote users
    • 24-hour support


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