(Non)Participation in strategy making

A multimodal analysis

Eric Knight, Matthias Wenzel

Research output: Chapter in Book/Report/Conference proceedingConference abstract

Abstract

Practice-based management research has led to a greater appreciation of the interplay of discursive, bodily, and material resources in strategy making. Although this work hints at the key role of such an interplay for including or excluding different voices in increasingly open strategy contexts, it has not yet examined how these elements combine to shape the important issue of participation in strategy making. We conduct a video ethnography of interactions between internal managers and consumers (as consultants) over a series of workshops to develop the go-to-market strategy of E-Bank, a digital provider of financial services. Our findings extend prior research by highlighting how the body influences the way strategic issues develop, showing how the interaction between discourse, body, and materials creates continuously contested participatory dynamics, and position workshops, or more precisely “workshopping”, as an important institutionalized genre of strategic communication.
Original languageEnglish
Title of host publicationAcademy of Management Proceedings
PublisherAcademy of Management
Volume2019
DOIs
Publication statusPublished - 1 Aug 2019
Externally publishedYes
EventAnnual Meeting of the Academy of Management (79th : 2019): Understanding the Inclusive Organization - Boston, United States
Duration: 9 Aug 201913 Aug 2019

Conference

ConferenceAnnual Meeting of the Academy of Management (79th : 2019)
CountryUnited States
CityBoston
Period9/08/1913/08/19

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