TY - JOUR
T1 - Obtaining consensus regarding patient-centred professionalism in community pharmacy
T2 - Nominal group work activity with professionals, stakeholders and members of the public
AU - Hutchings, Hayley A.
AU - Rapport, Frances L.
AU - Wright, Sarah
AU - Doel, Marcus A.
AU - Wainwright, Paul
PY - 2010/6
Y1 - 2010/6
N2 - Objectives The aim of this study was to develop a ranked thematic list encompassing the positive and negative exemplars of patient-centred professionalism in community pharmacy. Methods An adapted Nominal Group Work (NGW) method was used in six individual consultation workshops (two with established pharmacists, one with newly qualified pharmacists, one with pharmacy staff, one with stakeholders and one with members of the public) followed by a mixed-group forum event. Key findings Each of the six workshops resulted in the production of approximately 10 positive and 10 negative exemplars of patient-centred professionalism. The thematization of these exemplars allowed the development of 11 broad themes. The mixed-group forum event then provided a mechanism for ranking the importance of these themes. Safety, professional characteristics and relationships with patients were ranked as the most important themes by our study participants.
AB - Objectives The aim of this study was to develop a ranked thematic list encompassing the positive and negative exemplars of patient-centred professionalism in community pharmacy. Methods An adapted Nominal Group Work (NGW) method was used in six individual consultation workshops (two with established pharmacists, one with newly qualified pharmacists, one with pharmacy staff, one with stakeholders and one with members of the public) followed by a mixed-group forum event. Key findings Each of the six workshops resulted in the production of approximately 10 positive and 10 negative exemplars of patient-centred professionalism. The thematization of these exemplars allowed the development of 11 broad themes. The mixed-group forum event then provided a mechanism for ranking the importance of these themes. Safety, professional characteristics and relationships with patients were ranked as the most important themes by our study participants.
UR - http://www.scopus.com/inward/record.url?scp=77952476984&partnerID=8YFLogxK
U2 - 10.1211/ijpp/18.03.0004
DO - 10.1211/ijpp/18.03.0004
M3 - Article
C2 - 20509348
AN - SCOPUS:77952476984
SN - 0961-7671
VL - 18
SP - 149
EP - 158
JO - International Journal of Pharmacy Practice
JF - International Journal of Pharmacy Practice
IS - 3
ER -